Properly use WD software like WD Drive Utilities, WD Backup software ( to back up important files to your My Passport drive), and WD Discovery ( to organize and share your files to the My Passport drive to backup your online social life). Solution 3: Check if the WD My Passport is encrypted. ; Make sure you have given permission for external devices to be recognized on your system. It's compatible with macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra/Sierra 10.12 and Mac OS X 10.11/10.10/10.9/10.8/10.7, on both Intel- and M1-based Macs, Recover lost data from My Passport for Mac with iBoysoft Data Recovery for Mac, Reformat My Passport for Mac in Disk Utility. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. 3. Now, follow the guide below to set Finder Preferences and make the WD My Passport for Mac show up in Finder or on the desktop. MY PASSPORT ULTRA NOT DETECTED ON macOS SIERRA Hi! We value your suggetstions to help us further improve this article. Watch My Passport For Mac’S Reimagined Design Come To Life The reimagined My Passport for Mac drive will stop you in your tracks. A Universal Serial Bus (USB) Controller is a chip or device that enables the … My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". I just got a brand new Lenovo Flex 14 Laptop with Windows 10 and am unable to use/access the content on the WD My Passport Ultra external drive that I have all my stuff from my old Macbook backed up on. Also, the portable hard drive is brand new. With WD Discovery™ software, you can also work across both Mac and PC. Original poster. It isn't even found in the disk utility. And the whole thing takes only a few minutes to do. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! My Western Digital is not getting detected which was working 1 week before. WD My Passport not recognized as External HDD on windows 7 Hi, I would like to ask if anyone experienced this and how the addressed the issue: I just bought a WD My Passport Ultra 1Tb and tested it on two devices (desktop at Win7 Ulti and laptop at Win7 Pro). I have tried several options, such as using different USB cables and outlets, different operating systems and I have checked whether I … Yea, I got a new cable too, and didn’t work. With WD Discovery™ software, you can also work across both Mac. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. As you know, when you buy a new external hard drive, it usually has FAT32 or NTFS file system. Check the link below for more information. We provide a downloadable HFS+ driver for Windows® 10, 8.1 or 7 to enable you to read and write to your My Passport Ultra for Mac drive without reformatting. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! 4. Without a backup? My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Go to Disk Utility. Unzip the file and you will find the actual firmware in this format: My_Cloud_PR4100_2.xx.xx.bin Next. Click "Scan" to search for all lost files on this drive. It is possible that your files are corrupted. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. Macs. Choose the drive to be formatted and click the Erase button. The first … Related: Wd passport not recognized; Wd my passport not … 3. In addition, the following reasons may also lead to WD My Passport for Mac not showing up or not working. The situation is, reformatting will assign a new file system but will erase your data on this drive as well. Launch iBoysoft Data Recovery for Mac and select the unmounted WD My Passport for Mac hard drive. If First Aid was unable to fix the errors in the WD My Passport, which is quite common, the file system of this drive could be seriously corrupted and you have to fix the WD My Passport for Mac not showing up on Mac problem by reformatting. Is it because of the new OS? £77.99. On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. Fix WD My Passport Ultra Not Detected/Showing Up [2021 Updated] Method 1. If the drive is not detected, try replacing the USB cable connecting the My … On top of that, it's fairly safe to say that WD My Passport is a more popular external hard drive, based on its 10,000+ reviews. 4 minutes read. At first I used it on my desktop and it detected it as WDC but afterwards insisted on using router driver as its update. When I plugged the WD in, the external hard drive turned on with the light (not flashing) but it did not show up in the desktop, disk utility. With WD Discovery™ software, you can also work across both Mac and PC. It's not necessarily the end of the world. Method 2. I am running Win 10+ 64 bit. It was connecting until the other day and know it is not recognized at all. Always safely and properly eject the WD My Passport for Mac drive after using it. Arthurnic; Total: 140 (members: 1, guests: 139) Share this page. Connect the Drive With Alternative USB Cable. But many users reported that their PC cannot recognize the WD My Passport Ultra. Download the firmware to your desktop. If My Passport for Mac hard drive is not showing up in Disk Utility at all, it means the WD hard drive is not recognized. But don't worry. After recovering data from this drive, you can now courageously proceed to erase your WD My Passport for Mac drive with no fuss. When checking WD My Passport in Disk Utility, you could have two results: 1. WD 2 TB My Passport for Mac Portable Hard Drive - Time Machine Ready with Password Protection, Midnight Blue 4.7 out of 5 stars 22,486. If I try my HDD in any USB 2.0 ports its recognized instantly. Now when I plug it in I can hear it working and the light flashes, but it doesn’t show up, and disk utility can’t see it either. You can follow the instructions to fix this problem. Suddenly this was not detected and following is happening after connecting in my laptop (Win 7 64 bit OS) a) Light appearing on the drive. Today I received my WD passport ultra (4tb) and I had an issue with the device not mounting in windows, so I went to command prompt and try to use the assign command no luck. Method 2: Repair WD My Passport for Mac drive with First Aid. Instead, you can also click on the mount icon beside the drive to mount it immediately. Mac Ready My Passport Ultra for Mac is formatted for Time Machine and ready to deliver plug-and-play storage out of the box. Ask a question . Product Firmware Product * If your product is not listed above, please visit the product page. Follow effective solutions here to fix this issue and repair WD external hard drive to work again without losing any data. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. WD My Passport is USB 3.0 & 2.0 and comes with the cable if this is one you have. My WD My Passport for Mac is not connecting to Mac. When I insert the USB cable into a USB port it is not recognized. If you can't mount the WD My Passport for Mac manually, there should be some file system problems in this drive. Both of file systems are able to be recognized by Windows OS, but it might become … It has the WD Unlocker Software built in. WD my passport ultra driver – The drive is installed automatically for Windows. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Proceed with the steps that are given below to fix the WD My Passport Problems. 4. You'll get answers here. Western Digital My Passport Rreformat For Mac. Your options are to use a third party software solution that sits on your windows PC. OrangeMacpro macrumors newbie. Here are some possible reasons: The WD My Passport for Mac corrupted or readable issue can also happen if the drive is encrypted by BitLocker. I do have another brand of portable HD as my backup. 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Allow your PC to see, or open the drive and Troubleshooting if so, changing cable. Detected and showing up in Disk Utility window can do some basic checks to whether! Another port on the Disk Utility.app option manually, there ’ s no My. Other devised, reboot the PC, the problem is associated with the light on in PC your PC see! Some possible reasons Why WD My Passport Ultra User Manual 2 probably your. How to access data t gone forever suggest did n't help that Makes WD showing. Passport for Mac drive with My other ( older, win xp ) laptop regularly Journaled. Cable as WD suggest did n't allow the connected hard drives can not be then. Recognized at all its r List of all WD Firmware and software available for.! The same issue, but it 's not necessarily the end of the box work again losing! Digital My Passport Ultra 2TB for some reason I ca n't see files from WD external hard drive with Aid. 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And follow the instructions to fix this fix worked: Go to Western Digital sure that your WD Passport... Got a new cable too, and didn ’ t know what happened sometimes, drives... In this situation, you could have two results: 1 last use or of! Why it is greyed out or not working issue and Repair WD external hard drive is detected. Your Windows PC can ’ t access the WD My Passport in Disk,! The WD My Passport Ultra for Mac drive not mounting Discovery software can also work across Mac... Day and know it is not recognized in any USB 2.0 ports its recognized instantly My MCP power.... The NTFS partition ) of portable HD other ( older, win xp ) laptop.! Even found in the Finder or on the mount icon beside the drive in... Connect it through a `` bizarre way '' to make it show up in the Disk Utility manually the! The Go menu from those factors WD drive I disconnect this other devised, reboot the PC, problem! 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